Dodge HID Troubleshooting

Incompatibilities we’ve seen with Dodge vehicles:

We must inform you that Dodge vehicles DO support aftermarket HID headlights, however because of the electronic control systems used in Dodges and applications with Daytime Running Lights, HID kits for Dodge applications often require some additional wiring accessories (capacitors and/or relays) in order to function properly. On some applications where relays/capactiors are NOT installed there is a flickering/strobing of the lights after installation or an inconsistent on and off of one/both HID headlights. This is due to the unstable HID output created by Dodge unique voltage control system (fluctuating power sent to headlights). Other cases where a relay or capacitor is not installed can cuase some dodges that are equipped with computer controlled headlights where after installation the dashboard computer will emit the “lights out” error message.

You’re in Luck! How we’ve helped our customers enjoy HID lights in their Dodge Rams!

All our HIDExtra HID kits feature a Plug and Play feature which makes installation extremely easy and troubleshooting even easier. We’ve seen that often by adding a relay or pair of capacitors (Why do we need capacitors/relays?) common Dodge HID issues are resolved.

In some rare cases there have been incompatibility issues (regardless of the use of relays/capacitors) for the  Dodge RAM and the Bi-xenon HID Kit. We believe this is due to Dodge Ram’s sometimes installing different wiring systems for the same year make and model. We’ve tested identical year/make/model units where one truck’s HID’s light up perfectly and the other identical truck has issues despite placing the same HID kit and setup on the second truck.  In those RARE cases, we highly recommend going with the Hi/Lo HID Kit and purchasing a pair of capacitors to eliminate any possible flickering and error messages. With that in mind we recommend our Volt Series, which is our top of line ballast with the most advance built in component (capacitors) that will eliminate any issue your Dodge’s computer system may have with aftermarket HID. Our Volt Canbus HID ballast produces the light output (lumens) equivalent to 55w lumens output while only using 35w (comparable to OEM). This makes it a very high quality HID Kit recommended for Dodges of all year, make and models.

Troubleshooting:

1. Flickering of headlights
   1. Disable daytime running lights
   2. Check the ground
   3. Add Relay Harness  (if using H13 bulb type)
   4. Add Capacitors (all other bulb types + H13 bulb type)
2. If the flickering happens only on one side, try to switch the ballast from left to right and see if the flickering problem follows
   1. If follows, ballast may be defective and we can simply send you a new replacement ballast.
   2. If it does not follow, you have a defective bulb and we’d be happy to send you a replacement.
3. Kit does not work and will not turn on
   1. We understand the plug normally plugs into the ballast only one way however to reverse the polarity you can actually take the plug and flip it 180 degree and plug it back in the ballast. If you are still unsure on the reversing of the polarity please visit http://www.hidsupport.com/warranty/single-install.html and scroll to the bottom of the page to view a video on the reversing of the polarity.
4. Relay harness is making a loud buzzing noise
   1. Disconnect the relay harness and just use the capacitors
5. Error message “lights out” on dashboard
   1. Upgrade to Volt Series with built in capacitors or purchase capacitors separately
6. Lights will not turn on consistently and/or interchange sides
   1. Add Relay Harness (if using H13 bulb type)
   2. Add Capacitors(all other bulb types + H13 bulb type)